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helping utilities solve problems
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Om Consulting Group, LLC provides management consulting services to gas, electric and water utilities
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We work with utilities to reduce revenue leakage, improve customer satisfaction and manage back office, contact center & field costs
Examples of projects completed for utility clients:
CIS Implementation Assessment
Billing Exception and Workload Reduction
Unaccounted For Gas (Lost Gas) / Line Loss Investigation
Billing Accuracy Assessment
Process Improvement for Identifying and Billing Stopped Meters
Meter to Cash Outsourcing Assessment
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